MOTHER'S DAY SALE: Get 50% OFF + FREE shipping on all orders (no code needed)

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FAQs

Shipping

We ship from the US!

US / domestic orders take anywhere from 2 - 7 business days to be delivered once shipped.

International orders can take up to 20 business days.

However, please keep in mind that shipping may be slightly delayed during holidays.

All US orders ship FREE! International shipping however is $24.95.

Your tracking number will be sent to you once your package ships.

You will find it in the shipping confirmation email that is sent to you.

If you can't find it, please contact us and we'll have a support agent send it again!

Please reach out to our support team!

As long as your order hasn't shipped yet, we'll be able to update your shipping address for you.

We can typically ship packages out anywhere (except for some select countries like North Korea).

But we unfortunately do not ship to PO Boxes as we have to ship some packages out via UPS.

It depends on what items are ordered.

But we mostly ship items out either via UPS or USPS.

Please reach out to our support team if you need to know which carrier we use for a specific product!

Please reach out to our support team and we'll have it shipped out again.

Orders / Refunds / Returns

First, please check your spam folder for the e-mail.

If it isn't there, then please try checking your other e-mail addresses (it's possible you may have ordered with another e-mail).

If you still can't find the e-mail, then please contact our support team. We will try using your name and other details to try and find the order for you!

If you need to cancel your order, please contact us ASAP!

Custom orders cannot be cancelled if already in production.

Yes!

We offer a lifetime money-back guarantee for most items.

The only things that are non-refundable are custom / personalized products.

Please contact our support team! We'll walk you through the refund/replacement process.

If you paid via credit card, it can take around 3 - 5 business days. PayPal refunds should be instant unless if you paid via credit card or e-check with PayPal. 

Please contact our support team!

We can have a replacement shipped to you for no extra costs.

Don't worry, you can just contact us and we'll apply it to your order (in the form of a partial refund).